Emails between Keisha Hanchard Macfarlane Trust and GRO-A primary beneficiary forwarded to the NSCC. Concerned with the lack of clarity around grant criteria, and his emails refer to the NSSC s failure to respond to requests for additional information. his request that additional information be provided both to beneficiaries and to haemophilia unit staff. who assist with grant applications. his dislike of the practice of beneficiaries being referred to by number