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A witness received in excess of 700 pages when she sought the records of her husband. However, the bulk of these were "green cards" and the medical records were incomplete, including a number of years between 1977 and 1991.

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A father who applied for his son's records received only one haematology letter. All the other notes were provided, including paediatrics and orthopaedics but the haematology records were missing.

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The UK Haemophilia Centre Doctors' Organisation National Haemophilia Database was collated over time from patient records.

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One witness stated that his UKHCDO records were "partial and incomplete" with no record of hepatitis tests.

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Della Ryness-Hirsch was described as a "neurotic mother" after advocating for her son not to be given American Factor 8 in early 1980. It took her several physical meetings to obtain both sets of records at which point she realised entries were missing.

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Paul Sartain recalled seeing a letter from a pharmaceutical company offering to donate money to the hospital charity if their product was used which was later missing from his medical records.

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Dr Bernie Marden confirmed that the Trust could not locate the letter cited in Paul Sartain's statement.

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An anonymous witness received a transfusion but the records for that specific day were missing.

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The NHS Trust confirmed that no further records or information pertaining to a witness' blood transfusion had been located.

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The Inquiry has seen evidence that on at least one occasion a patient was deliberately tricked into having a blood transfusion.

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Professor David Armstrong gave evidence to the Inquiry about the poor quality of records systems: that patients were meant to have one set of medical notes but this system would break down when they were treated by different departments, and that difficulties remained in relation to the integration and interoperability of records between hospitals and GPs.

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Not knowing that GP records had already been obtained, St Thomas' told a witness that at no time had they suggested his father was an alcoholic.

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The GP records of a witness' father state he was diagnosed with non-A non-B Hepatitis in 1983 "in view of his exposure to blood products".

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In his last speech in Parliament, Andy Burnham MP read a letter from a witness about her husband who was refused a liver transplant and died unaware of accusations around alcohol use.

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There is no record of hepatitis tests in a witness' UKHCDO records and the Hepatitis C lookback data is inaccurate.

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Wayne Gathercole recalls how his parents, particularly his mother, were talked down to and dismissed when they asked questions about his Hepatitis C infection.

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The National Blood Service wrote to Dr France about the medical records of Patricia Titheridge, explaining difficulties tracing the blood donations she received.

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In his interview with The Guardian, Rob Behrens, the NHS ombudsman for England, described "having to confront a cover-up culture" within the NHS.

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At a meeting of the haemophilia centre directors AIDS Group, it was noted that money for AIDS counselling had been provided to "each of the Reference Centres in England but not to the Reference Centres in Scotland and Wales. Belfast was still endeavouring to get funds for this purpose."

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At a UK Haemophilia Centre Doctors' Organisation meeting, Dr John Craske stated that he thought there was "under-reporting from the Directors and about 30% under-reporting of AIDS/ARC cases nationally generally to CDSC." He also suggested that the only real way to judge the safety of materials was to do a careful study and follow up on batch numbers.

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