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A woman's application to EIBSS was refused because she did not have sufficient medical records.

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Ronald Edge gave evidence to the Inquiry expressing that the application process for the special category mechanism has been complicated and unclear.

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A witness described applying to EIBSS for payment under the Special Category Mechanism as rather off-putting as it appeared to require a very high level of illness to qualify for payment.

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A witness stated that the Haemophilia Centre arranged to have an appointment with the specialist nurse, and a social worker to assist them with completing the EIBSS for payment under the Special Category Mechanism application form.

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A witness described that she had to reapply to the EIBSS and provide evidence that she and her husband were together at the time of his death from liver failure. She found this system difficult and onerous.

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Su Gorman told the Inquiry that she found the wording of the EIBSS forms she had to complete insensitive.

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A witness infected with Hepatitis A, Hepatitis B and Hepatitis C described the means tested nature of the EIBSS financial assistance as 'disgusting'.

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Simon Gittins described the day-to-day operations of EIBSS as 'unreliable' upon receiving incorrect payments with no guarantee of future payments.

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The Belfast Regional Transfusion Centre began storing donor serum samples. Dr Morris McClelland explained to the Inquiry that this was influenced by Edinburgh.

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Dr Morris McClelland did not consider producing an AIDS leaflet for Belfast. He was aware a national leaflet was being produced and thought it was appropriate to follow the national approach.

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According to Dr Morris McClelland's recollection, an amended questionnaire with a question along the lines of "Have you read the AIDS leaflet" was introduced.

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A questionnaire asking donors if they had read the AIDS leaflet was expected to be introduced but was not made available by the Department of Health.

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The armed forces were a source of blood donors. Dr Colin Entwistle described these military sessions as "incredibly beneficial" and did not perceive military donors to impose particular extra risks.

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Generally, between 100 and 200 donors would be bled at each session. According to Dr Entwistle, at Oxford about 50% of around 200 donors called would attend plus around 10% walk-ins and at a Cambridge military session there may be as many as 240 donors.

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Each blood donor would be booked in by a member of the clerical staff who should have had a copy of (and/or received training on) the most up-to-date national guidelines produced by the regional transfusion directors, and donors would be given written material on arrival, which set out the eligibility criteria.

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In his oral evidence, Dr Colin Entwistle accepted that discussions about whether or not the donor might have an infectious disease would in effect be taking place in public in an "open forum".

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Dr Colin Entwistle was elected to serve on the care and selection of donors working party by the western division of the regional transfusion centres and tasked with producing the guidelines for donor exclusion. According to Dr Entwistle, the guidelines were "a common agreed policy which everyone can agree to" and were not to be seen as a record of best practice.

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Dr Colin Entwistle, director of the Oxford Centre, did not consider the education of his colleagues on the use of blood to be part of his role.

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According to Dr Colin Entwistle's oral evidence, the haematologists in the Oxford region used to meet every three months or so, which provided a good opportunity for face-to-face discussions.

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Dr Colin Entwistle told the Inquiry that Oxford could have switched from providing plasma to the Blood Product Laboratory to producing cryoprecipitate in a matter of days.

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