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Michael Palmer wrote to the SNBTS National Director regarding the investigation of circumstances surrounding the safety of SNBTS blood products from Hepatitis C.

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Dr Robert Perry wrote to Michael Palmer providing Background Notes on the Development of Hepatitis-Safe Factor VIII Concentrate by SNBTS.

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Professor Lowe and Professor Ludlam confirmed that it was normal practice within their centres to inform patients of the result of a test if they were found to be HCV positive.

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A briefing note from Michael Palmer to Susan Deacon, Minister for Health and Community Care, recommended that she emphasise to the Haemophilia Society that the Health Department was at arm's length from SNBTS, and that the Health Department aimed to report on its investigations within a month, with the Scottish Executive issuing its conclusions as soon as possible thereafter.

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Susan Deacon, Minister for Health and Community Care, assured the Haemophilia Society that issues raised by the Society would be investigated.

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Michael Palmer's report of the meeting on 14 September 1999 described how it became clear during the meeting that there were other strands of inquiry which the Haemophilia Society wished the Scottish Executive to pursue in its investigation, including the information provided to patients by clinicians. He reported that the Minister, Susan Deacon, assured the Society that these issues would also be investigated, although this would take longer than the expected month.

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First Minister of Scotland, Donald Dewar, expressed concern about the potential financial exposure should compensation for infection with Hepatitis C be paid.

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The Haemophilia Society expressed concern that some patients had been tested for Hepatitis C and not told the results and that in many cases there was delay in being told.

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Following a meeting with the Haemophilia Society Susan Deacon widened the Scottish Executive investigation to consider what information was provided to patients.

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An email sent by Karen Jackson on behalf of Donald Dewar expressed concern about the financial exposure to the Government of compensation payments.

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Susan Deacon's office advised that the matter was a PR exercise and compensation was unlikely to be paid.

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Karin Pappenheim wrote to Susan Deacon expressing the hope that communication between the Minister and the Haemophilia Society would continue and emphasised the importance of impartiality.

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The Scottish Executive investigation was expanded to consider information given to patients about the risks of contracting Hepatitis C/non-A non-B Hepatitis and the alleged delay in informing people with haemophilia that they were Hepatitis C positive after they had been tested.

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It was the expectation, as communicated to the Haemophilia Society, that the necessary evidence relating to the investigation would be examined within a month.

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William Wright wrote to Susan Deacon expressing concern at the lack of independence in a Health Department enquiry, which might involve officials being asked to criticise themselves "or other public servants whom they have worked closely with." He advocated an independent enquiry with a wider remit.

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Susan Deacon declined to undertake any wider investigation following a meeting with the Haemophilia Society.

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A meeting took place between SNBTS and the Haemophilia Society, attended also by Dr Keel.

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Bill Wright attended a meeting between SNBTS and the Haemophilia Society. He described "the surprise expressed by SNBTS representatives that someone could be infected as late as 1986 and us responding 'He is sitting here.'"

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Bill Wright described the increasing disillusionment experienced in 2004-05 with the response of both the UK and Scottish Governments.

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The Haemophilia Society posed a wide range of questions to the investigation called by Susan Deacon, including questions about treatment in the 1970s and early 1980s.

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