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An anonymous witness received a transfusion but the records for that specific day were missing.

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During oral evidence a witness shared the experience of obtaining their medical records and that it was after trying to make a complaint that she was furnished with "everything, except for the notes".

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The NHS Trust confirmed that no further records or information pertaining to a witness' blood transfusion had been located.

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The Inquiry has seen evidence that on at least one occasion a patient was deliberately tricked into having a blood transfusion.

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Professor David Armstrong gave evidence to the Inquiry about the poor quality of records systems: that patients were meant to have one set of medical notes but this system would break down when they were treated by different departments, and that difficulties remained in relation to the integration and interoperability of records between hospitals and GPs.

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Not knowing that GP records had already been obtained, St Thomas' told a witness that at no time had they suggested his father was an alcoholic.

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The GP records of a witness' father state he was diagnosed with non-A non-B Hepatitis in 1983 "in view of his exposure to blood products".

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In his last speech in Parliament, Andy Burnham MP read a letter from a witness about her husband who was refused a liver transplant and died unaware of accusations around alcohol use.

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There is no record of hepatitis tests in a witness' UKHCDO records and the Hepatitis C lookback data is inaccurate.

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The Inquiry has heard evidence of a large level of under-reporting, so that data important for public safety is never recorded in any document or on any system even before questions of its retention or destruction arise.

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Dr Alison Cave told the Inquiry she thought we were "some way off" having a UK-wide linkage of GP and hospital care.

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Wayne Gathercole recalls how his parents, particularly his mother, were talked down to and dismissed when they asked questions about his Hepatitis C infection.

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The National Blood Service wrote to Dr France about the medical records of Patricia Titheridge, explaining difficulties tracing the blood donations she received.

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In his interview with The Guardian, Rob Behrens, the NHS ombudsman for England, described "having to confront a cover-up culture" within the NHS.

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At a meeting of the haemophilia centre directors AIDS Group, it was noted that money for AIDS counselling had been provided to "each of the Reference Centres in England but not to the Reference Centres in Scotland and Wales. Belfast was still endeavouring to get funds for this purpose."

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At a UK Haemophilia Centre Doctors' Organisation meeting, Dr John Craske stated that he thought there was "under-reporting from the Directors and about 30% under-reporting of AIDS/ARC cases nationally generally to CDSC." He also suggested that the only real way to judge the safety of materials was to do a careful study and follow up on batch numbers.

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The WHO Expert Committee on Hepatitis recognised the importance of maintaining accurate records in relation to blood and blood products.

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Dr Wallington proposed an epidemiological study of the HTLV-3/LAV virus to be undertaken by the Blood Transfusion Service.

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According to Dr Morris McClelland, when a confirmed positive donor was found at the Northern Ireland Blood Transfusion Service a lookback process would be followed from the outset. However, such occurrences were rare, so the process was relatively informal and ad-hoc, and no additional funding was sought or obtained.

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Dr Morris McClelland personally managed the donor counselling and lookback process in respect of the first confirmed HIV positive donor.

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