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A woman's application to EIBSS was refused because she did not have sufficient medical records.

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Ronald Edge gave evidence to the Inquiry expressing that the application process for the special category mechanism has been complicated and unclear.

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A witness described applying to EIBSS for payment under the Special Category Mechanism as rather off-putting as it appeared to require a very high level of illness to qualify for payment.

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A witness stated that the Haemophilia Centre arranged to have an appointment with the specialist nurse, and a social worker to assist them with completing the EIBSS for payment under the Special Category Mechanism application form.

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A witness described that she had to reapply to the EIBSS and provide evidence that she and her husband were together at the time of his death from liver failure. She found this system difficult and onerous.

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Su Gorman told the Inquiry that she found the wording of the EIBSS forms she had to complete insensitive.

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A witness infected with Hepatitis A, Hepatitis B and Hepatitis C described the means tested nature of the EIBSS financial assistance as 'disgusting'.

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Simon Gittins described the day-to-day operations of EIBSS as 'unreliable' upon receiving incorrect payments with no guarantee of future payments.

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Dr Patricia Hewitt wrote to Dr Roger Moore, stating that the North London Blood Transfusion Centre did not supply blood to any military hospitals but did "collect a large number of donations from MOD establishments".

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Dr Donald Smith of the Wessex Blood Transfusion Centre told the Executive Committee of the Haemophilia Society that "the crews of many ships are volunteering as blood donors."

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Dr Donald Smith of the Wessex Blood Transfusion Centre directed his staff to reject donors with any history of jaundice.

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According to their written submission to the Inquiry, the Scottish National Blood Transfusion Service were not aware of evidence that military personnel based in Scotland were at higher risk of HBV, HIV or HCV infection than the general Scottish or UK donor population.

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A substantial loss of donors was reported at the North East Regional Transfusion Centre.

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Industrial donations as a percentage of all donors reduced at the Northern Region Blood Transfusion Service.

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Dr Patricia Hewitt noted that blood collection at the North London Blood Transfusion Centre was based on mobile blood collection teams. When she commenced employment at the North London Blood Transfusion Centre there were two static clinics and a third static clinic was subsequently opened in Luton.

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Dr Vanessa Martlew noted that the North West Regional Transfusion Service included both the Lancaster and Manchester centres where Lancaster was responsible for its own donor recruitment and laboratory. It was also a significant contributor to the pool of specific plasma for the production of anti-D immunoglobulin.

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Dr William Wagstaff noted that blood mobiles and blood buses were used to facilitate donations and that "bleed on board" buses were more popular in London.

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A note of a meeting with Dr Patricia Hewitt recorded that mobile clinics collected blood daily and that there were 23 mobile clinics, in addition to there being 5 sessions for the blood mobile vehicle.

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Dr Huw Lloyd wrote to donors on behalf of the Blood Transfusion Service in the North East and Cumbria, attaching a leaflet with information on donor exclusion.

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The National Blood Transfusion Service screened repeat donors by showing them a list of diseases and health conditions and asking them to sign a form confirming they had read it.

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