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In oral evidence to the Infected Blood Inquiry, Roger Evans explained that the Macfarlane Trust Office Guidelines did "not have to be followed to the letter".

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In oral evidence to the Infected Blood Inquiry, Roger Evans explained that with regards to means testing the Macfarlane Trust was not only interested in individual income but also taking a "common sense" approach.

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In oral evidence to the Infected Blood Inquiry, Roger Evans explained that he saw no reasons why the full new guidelines for grants document was not given to beneficiaries.

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In oral evidence to the Infected Blood Inquiry, Elizabeth Carroll explained that she met Jan Barlow a "couple of times...after partnership meetings...but it wasn't a frequent thing for us to meet".

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In oral evidence to the Infected Blood Inquiry, Roger Evans explained that he met with Ms Barlow and Liz Carroll for "a very informal catch-up", that he had met the latter at events like APPG meetings but that he had never had a formal meeting with her.

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In oral evidence to the Infected Blood Inquiry, Roger Evans explained that he got the impression from Jan Barlow that her relationship with Liz Carroll was not "a particularly comfortable one".

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In oral evidence to the Infected Blood Inquiry, Elizabeth Carroll explained that the Macfarlane Trust was legally advised to make a retraction and issue an apology and that they accepted this course of action due to the "risk to the charity in terms of cost".

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In oral evidence to the Infected Blood Inquiry, Roger Evans explained that lawyers became involved "in order to get a retraction of the wrong allegation which she'd [Elizabeth Carroll] made" in a letter and that he knew that he didn't say what she purported.

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In oral evidence to the Infected Blood Inquiry, Elizabeth Carroll explained that she remembered "quite clearly that Ms Barlow said, when we were talking about the Penrose Inquiry reporting, that it would be sensible for the Government to delay their response to the Inquiry -- to the Penrose Inquiry because more people would have died and there would be less money to pay".

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In oral evidence to the Infected Blood Inquiry, counsel asked Elizabeth Carroll whether it was possible that Ms Barlow had said that the government "might" delay making an announcement as opposed to "should".

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In oral evidence to the Infected Blood Inquiry, Roger Evans explained that he couldn't recall whether "the Macfarlane Trust put into place any kind of programme for analysing criticisms" and how to address them. He agreed with counsel's question that it would have been helpful for the "Macfarlane Trust to have looked and worked through all these various criticisms and drawn up an action plan".

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Russell Mishcon stated in his oral evidence that he presented a draft letter to the Department of Health at a Macfarlane Trust meeting in order to threaten resignation of trustees unless further funding for 2013-14 was made clear.

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According to Alasdair Murray there was no time to run another programme in the Macfarlane Trust to run down the reserves by individual application. However, it would have been better had the applications process been reworked.

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The Department of Health had decided by late 2016 that the administering of benefits should be made through an arm's length body. It then decided in early 2017 that the administration of the schemes be brought in-house.

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Peter Stevens hired Susan Daniels, but she described the Macfarlane Trust in the early 2000s as "the bureaucracy became much more" and "there was [a] total lack of compassion" to which she added "I think they probably felt that I was a rather kind of over emotional woman and that they didn't do anything about it."

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Jude Cohen had said that there was a horrible undercurrent of distrust at the Macfarlane Trust.

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Following verbal complaints Jude Cohen was summarily dismissed and had not been there long enough to claim unfair dismissal.

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Katie Rendle had been appointed to user trustee to conduct a survey which would review the Macfarlane Trust's communications.

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The survey conducted by Katie Rendle had shown that communication had dropped and many were not even aware that there was a website. The next steps following the survey were due to be conducted by Jan Barlow.

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No criteria for decision-making was set for appeals for regpay and the census forms at the Macfarlane Trust.

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