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During David Watters' term in office, there were a number of regional groups, of varying size and effectiveness, which tended to be concerned with their particular local issues and local fundraising rather than with national policies. Two members from each regional group formed a council which met with the Executive Committee two or three times a year.

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Parliamentary and Health Service Ombudsman report into NHS complaints found 40% of investigations were not adequate.

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Department of Health published NHS Complaints Reform - Making Things Right.

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The location of the blood products unit in Edinburgh (which became known as the Protein Fractionation Centre) was changed to a separate, new site in Liberton.

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Planning progressed regarding the new blood products unit at Liberton (which became known as the Protein Fractionation Centre) with the expectation it would receive plasma from the 5 northern regions of England.

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Within a letter from John Watt to Robert Roberts, John Watt stressed that the plant was considerably underutilised and could process blood to serve a population of around 25 million.

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Dr Lane saw PFC as being useful to England only for recovering albumin from time-expired plasma.

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The Code of Practice for the Clinical Use of Blood Cell Separators determined that a cardiac arrest team had to be available when machine plasmapheresis was used due to the risk of cardiac arrest occurring.

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Thompsons Scotland submitted to the Inquiry that government intransigence towards the recommended financial solution reinforces the argument that inaction is current and harm is being done today.

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People treated at the Belfast Haemophilia Centre had memories of meetings being held there. Some attendees recalled Dr Elizabeth Mayne giving those present the choice of whether they wanted to know the result of their HIV test.

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In March 1984, BPL products made by combining a "small pool" approach and heat treatment were used for the first time.

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Dr Anne Smith (the donor consultant at the Edinburgh and South East Scotland Centre) issued internal guidelines for the handling of blood and blood products.

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An article in Transfusion by Wicks et al highlighted the drawbacks of both ALT and anti-HBc screening, and proposed greater medical education and more restrained blood usage to minimise new post-transfusion NANBH cases.

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Guidance on Reporting Deaths to the Procurator Fiscal was issued in Scotland.

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Sir Robert Francis QC's Compensation Framework Study was published.

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The Home Office published Death Certification and Investigation in England, Wales and Northern Ireland: The Report of a Fundamental Review 2003.

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In the Third Report of the Shipman Inquiry, Dame Janet Smith noted that the system of death certification which had operated during the 1970s, 1980s and 1990s was not working well and was in need of radical reform.

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In the Third Report of the Shipman Inquiry, Dame Janet Smith noted that an inquest should solely focus on answering who the deceased was; how, when and where the deceased came by his death; and the particulars for the time being required by the Registration Act to be registered concerning the death.

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In the Third Report of the Shipman Inquiry, Dame Janet Smith considered that the death certification process should include a brief summary of the deceased's recent medical history and the chain of events leading to death. The forms she proposed for use contained a box in which the doctor could express an opinion as to the cause of death.

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The House of Commons Constitutional Affairs Select Committee published a report titled Reform of the coroners' system and death certification.

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